To report faults or urgent issues out of office hours please either contact us via the website using the chat box or via Facebook messenger below. We update our Facebook page with any network issues - so please check there first.  

The office is open Mondays - Fridays 10am - 4.30pm 

Emergency Support is available 8am until 10pm 7 days a week via messenger

Before contacting support, please ensure that you have checked all cables are properly inserted, and that you have rebooted your router or TV box - unplug from the electric, wait 30 seconds then plug back in. 


About Connect Fibra

Well known our local area for providing unrivalled services and prices. Proud of our customer service record - we look forward to welcoming you on board.

Connect Fibra